Here at Darwin we don’t just get the job done, we go the extra mile. We strive to achieve one extra degree in all we do. We can do this because we have amazing people who do awesome things. Wherever we are in the world we inspire connections and take great care to make working at Darwin a rewarding and meaningful career experience.
Working in the Employee Benefits industry, we have a unique advantage when it comes to creating
our own reward package, so you can rest assured that you’ll be gaining access to the best deals
and advice on the market to keep you and your loved ones happy and healthy.
For many Pink is just a colour, but for Darwin People it means so much more.
Pink is the word we use to describe the intangible quality or ‘essence’ of a Darwin Person, and our culture – it’s the amalgamation of everything we do and stand for. It’s not easy to put into words because it’s just who we are and the feeling and experience we create for the people who work with us.
We are passionate about giving back to our community! Our charity initiative Pay It Forward is based on a simple premise: asking someone to repay your kindness by doing a good deed for someone else.
Most importantly we aim to do right by our people, clients and anyone else we may interact with. One of the ways we do this is by educating our people on modern slavery so that they can be aware of the issues surround it and let us know if they suspect there may be any form of slavery going on in our supply chain. We stand firm against all forms of modern slavery and regularly vet our suppliers to ensure they share our ethics on this issue. For more information, please click here. We also aim to be kind to our planet by working with charities and suppliers who share our love for sustainability.
Darwin will use the personal data provided in this application to consider your suitability for a role within the organisation and to communicate with you. Please find our full privacy notice here
As a Benefits Administration Associate, you will also be closely working with our project delivery team to transition clients from project launch to business as usual servicing, and together with our Account Managers – keeping a close client relationship and maintain / improve our client satisfaction scores.
Job location: Romania Posted: 5 FEB 2021
As an Application Support Analyst, you will provide the 3rd level of support for internal and external users for the Darwin Application. You will assume ownership of support cases and will follow through until the case is either resolved or escalated as a software defect.
You will be expected to use a variety of software tools and the knowledge base as well as liaising with product managers/software engineers in order to reach a resolution or workaround to an issue. You will also be required to give support for some other web-based applications, such as Jira and Confluence.
Job location: Romania Posted: 4 FEB 2021
DARWIN is a SaaS provider of global employee benefits and employee engagement software. It is a wholly-owned subsidiary of Mercer, a global consulting leader in advancing health, wealth, and career. Mercer is a wholly-owned subsidiary of Marsh & McLennan Companies (NYSE: MMC).
DARWIN’ award-winning platform, Darwin™, is the global market leader for automated employee benefits administration.
With over 1 million worldwide users, Darwin™ connects employees with their benefits in over 86 countries and 24 languages. DARWIN has received 105 industry awards, including the prestigious Brandon Hall Group gold award for Best Advance in Rewards and Recognition Technology in 2015. Mercer and DARWIN combine world-class consulting and broking with innovative technology that is driving transformation in the way that benefits are designed, communicated, and administered.
Job location: Romania Posted: 4 FEB 2021
As a Darwin Analyst you will resolve technical queries within SLA and to a high level of quality. You will understand & own the incident management process in BAU. You will also collaborate with the Client Manager to enhance the client relationship and maintain/improve the client satisfaction scores. You will also monitor trends and recommend improvements to promote self-service, user enablement and product efficiencies.
Job location: Romania Posted: 4 FEB 2021
As a Client Support Associate, you will be working within the Client Team, specifically within the Helpdesk Team. Our Helpdesk is an employee-focused customer service team, which responds to the needs of our clients’ employees through e-mail & phone with the purpose of delivering a consistent and excellent experience.
Job location: Romania Posted: 18 AUG 2020
The Associate Quality Governance Specialist works closely with the Configuration Team, but also as a member of the In Life Services pods, where projects require cross-functional collaboration with stakeholders from other teams in Darwin like Client Success Management, Darwin Service & Support, Health and Wellbeing, Helpdesk, Pensions and Product.
The Associate Quality Governance Specialist is involved in all the steps of the client journey of easy and medium projects, making sure that all quality gates are met.
They have a good understanding of the project lifecycle, thinking from a client perspective, in order to ensure all stakeholders are aligned and the quality of the project meets the end user expectations.
Job location: Romania Posted: 4 DEC 2020
As an Incident Coordinator, you will be working within the Managed Services Team, as part of the Incident Management team. As part of our team you’ll work in a friendly and fast-paced environment, where ideas are encouraged and people are passionate about their work.
Job location: Romania Posted: 4 FEB 2021
Working within the Darwin Enablement team you will create engaging eLearning content and resources on our software Darwin.
The content will be used by a wide range of end-users and be a key part of our onboarding process for People, Clients and Partners.
Job location: Romania Posted: 4 FEB 2021
The Operational Excellence team is responsible for supporting our Delivery and Service departments by bringing cross-functional teams together to design, govern, and improve upon our processes and tools. The OpEx team plays a critical role in helping to create a repeatable, consistent, and reliable successful client experience.
Job location: Romania Posted: 21 DEC 2020
The Associate Consultant (AC) configures and consults on core DarwinTM functionality and configures simple-medium benefits including unit testing.
They configure and schedule standard provider reports, perform simple branding and other simple-medium tasks. They are expected to understand basic concepts of benefits and how these are built on DarwinTM, starting to understand end-to-end benefit administration processes including interfacing.
They are responsible for delivering project tasks given to them by more senior members of the team / Pod Leads. Will start to provide estimates of own deliverables.
They may be asked to knowledge share and buddy new team members after 6-12 months experience.
Job location: Romania Posted: 4 DEC 2020
Do you love a good challenge? We are looking for a passionate person that is dedicated to inspiring others to be the best version of themselves they can be, keeping our development teams focused on continuously delivering the highest value to our product evolution, called Darwin.
Job location: Romania Posted: 13 JAN 2021
As an Associate Configuration Specialist you will be responsible for implementing Darwin by configuring it to meet our Client requirements.
You will perform testing of configured functionality, and then help supporting post launch work for our Clients (Unit Testing, User Acceptance Testing).
You will be closely working with our product Darwin™, a cloud-based global benefits management and employee engagement software, used by some of the world’s most innovative companies.
Job location: Romania Posted: 15 JAN 2021
Do you love a good challenge? We are looking for a passionate person that is dedicated to inspiring others to be the best version of themselves they can be, keeping our development teams focused on continuously delivering the highest value to our products evolution, called Darwin. The Delivery Lead effectively operates as a Scrum Master role across many self-organizing teams, combining with Project Management skills to identify delivery/implementation risks, tracking milestones and release plans.
Job location: UK Posted: 28 JAN 2021
Configuration Engineers are responsible for creating the business logic that drives Darwin™, using Darwin Configuration Language (DCL*).
Templates written by Configuration Engineers will be used to standardize and simplify the implementation of client schemes across the globe. (* The Darwin Configuration Language (DCL) is a proprietary configuration tool, developed in Darwin. This is used in Darwin 4.0 to create the basic building blocks of our platform (benefits, client schemes and interfacing). There is no expectation that anyone applying for the role will have any background or prior knowledge of DCL syntax).
Job location: Romania Posted: 5 FEB 2021
The Digital Integration Analyst sits within the Provider & Automation Department (PAT) in Darwin and is responsible with capturing, translating provider’s technical specifications into Darwin documentation. They also set out best practice & become SME’s in their respective markets.
They are expected to deliver high quality work and learn the markets they work in, and working closely with the Product and Professional Services teams.
Job location: Romania Posted: 15 FEB 2021
This role is part of the Solutions Delivery Team, working closely with Team Manager and other Pod Leads overseeing a full end to end Darwin solution is delivered on a project, using the Darwin delivery methodology at a pod level.
Job location: Romania Posted: 22 FEB 2021