Here at Darwin we don’t just get the job done, we go the extra mile. We strive to achieve one extra degree in all we do. We can do this because we have amazing people who do awesome things. Wherever we are in the world we inspire connections and take great care to make working at Darwin a rewarding and meaningful career experience.
Working in the Employee Benefits industry, we have a unique advantage when it comes to creating
our own reward package, so you can rest assured that you’ll be gaining access to the best deals
and advice on the market to keep you and your loved ones happy and healthy.
Finance
Health
Lifestyle
For many Pink is just a colour, but for Darwin People it means so much more.
Pink is the word we use to describe the intangible quality or ‘essence’ of a Darwin Person, and our culture – it’s the amalgamation of everything we do and stand for. It’s not easy to put into words because it’s just who we are and the feeling and experience we create for the people who work with us.
Our purpose is clear: to 'Change benefits. For good.’, and it drives everything we do. It drove us to create Darwin – the platform that transformed the benefits management and communications market – ensuring employees all over the world can access the support they need from their employer in the moments that matter to them. Our purpose is what keeps us innovating and pushing the market and ourselves to do more, to do better. So when we say ‘for good’, we mean for the good of our clients and their employees, we mean for the good of our people who are helping us on this journey, and we mean for good in perpetuity.
It doesn’t just matter what you do, it matters how; and that’s why we have a strong set of core values. We’re not perfect (who is?!) but that’s the beauty of a Darwin Person, they’re always open to learn, challenge, improve, collaborate, innovate and have fun along the way. That’s because of our core values: Challenging Everything, Delivering Excellence, Being Brilliant Together and Maximising Potential.
We created our values over 12 years ago, from workshops with our people and clients – many of whom are still with us today. Unlike some companies, they aren’t just written on the wall for people to walk past (well, ours are actually – in neon pink lights!) but the point is they’re so much more than decoration, or to tick a corporate box. They really mean something to us. We hire, reward and recognise our people on our values because they’re the foundation on which we built our culture. And no matter where you are in the world, we’re all under the same Pink umbrella. We celebrate our differences, and we come together in how we all live our values so that everybody can thrive.
To put it simply, my role is to help shape the evolution of Darwin. To do this, it’s important that I understand customers’ reward schemes and needs. The global reach of Darwin and the possibilities it brings to streamlining reward schemes at a local and global level is something that makes coming to work every day exciting. With Darwin our clients are easily able to get analytics that bring transparency to benefit costs whilst measuring engagement and return on investment.
I am a team leader in the Helpdesk team. We are the first point of contact in Thomsons for our client’s employees. We ensure that they have a great experience of Darwin, helping them out whenever they get stuck. Today, employee benefits are such an important part of everyone’s lives and we’re committed to getting it right the first time - all over the world. Speaking 5 languages is a great asset in my line of work, my favorite one is English!
It’s crucial that I understand the customers’ business needs so I can translate them into technical requirements. I love analyzing different employee benefit markets that are in our customers’ roadmaps and empowering them with the insights specific to each market. Three characteristics which make Thomsons unique: 1. Dedication to keeping clients and their satisfaction a top priority 2. Excellent company culture that respects a healthy work-life balance 3. Continuous innovation and a desire to be the best employee benefits software developer
I manage Darwin configuration projects, providing tailored solutions for our customers. Every day is a challenge, whether it’s branding complex campaigns or finding solutions for tricky benefit flows. Organization and positive thinking are the two qualities that help me deliver on time and at the standard that both Thomsons and our customers expect. The thing I really like about working for Thomsons is having the opportunity to interact with clients and colleagues, all over the world.
We are passionate about giving back to our community! Our charity initiative Pay It Forward is based on a simple premise: asking someone to repay your kindness by doing a good deed for someone else.
Most importantly we aim to do right by our people, clients and anyone else we may interact with. One of the ways we do this is by educating our people on modern slavery so that they can be aware of the issues surround it and let us know if they suspect there may be any form of slavery going on in our supply chain. We stand firm against all forms of modern slavery and regularly vet our suppliers to ensure they share our ethics on this issue. For more information, please click here. We also aim to be kind to our planet by working with charities and suppliers who share our love for sustainability.
All Darwin People globally are encouraged and empowered to get involved in a wide range of charitable activities from sporting events to baking to volunteering. Each year we aim to top our fundraising efforts by selecting a new charity together and coming up with an exciting challenge that everyone can get involved with. Whether it’s partaking in our annual challenge or something more personal, all our people are offered an additional day’s leave for fundraising or volunteering, and charity matching.
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As a Benefits Administration Associate, you will also be closely working with our project delivery team to transition clients from project launch to business as usual servicing, and together with our Account Managers – keeping a close client relationship and maintain / improve our client satisfaction scores.
Job location: Romania Posted: 5 FEB 2021
As an Application Support Analyst, you will provide the 3rd level of support for internal and external users for the Darwin Application. You will assume ownership of support cases and will follow through until the case is either resolved or escalated as a software defect.
You will be expected to use a variety of software tools and the knowledge base as well as liaising with product managers/software engineers in order to reach a resolution or workaround to an issue. You will also be required to give support for some other web-based applications, such as Jira and Confluence.
Job location: Romania Posted: 4 FEB 2021
Junior Interface Specialists are responsible for the hands on configuration of interfaces between Darwin™ and third party systems (client payroll/HRIS systems and benefit providers) across the whole range of projects undertaken by Darwin.
They perform testing of configured functionality and support UAT activity for Clients, and are responsible for analysing, creating and maintaining interface design and specification documentation.
They will be also responsible for the maintenance of existing connections between Darwin™ and 3rd party systems (SSO and SFTP).
Job location: Romania Posted: 2 APR 2021
At Darwin, it is part of our DNA to put our clients at the center of everything we do. We are a high performing, resilient team working with some of the world’s best-known brands.
We are the voice of the client internally at Darwin. This role will involve both managing a small portfolio of clients and supporting Lead Client Success Managers to deliver to each client the operational success plan.
Job location: Romania Posted: 11 MAR 2021
As a Darwin Analyst you will resolve technical queries within SLA and to a high level of quality. You will understand & own the incident management process in BAU. You will also collaborate with the Client Manager to enhance the client relationship and maintain/improve the client satisfaction scores. You will also monitor trends and recommend improvements to promote self-service, user enablement and product efficiencies.
Job location: Romania Posted: 4 FEB 2021
As a Client Support Associate, you will be working within the Client Team, specifically within the Helpdesk Team. Our Helpdesk is an employee-focused customer service team, which responds to the needs of our clients’ employees through e-mail & phone with the purpose of delivering a consistent and excellent experience.
Job location: Romania Posted: 12 MAR 2021
As a Talent Acquisition Partner, you will be part of the People Team, therefore you will play a key role in supporting the team to attract, engage and recruit the best talent through our culture, reputation, and personal referrals.
We’re looking for a dedicated, brave, can-do, caring, passionate, and fun person who will thrive in our unique Just for DARWIN People culture.
Job location: Romania Posted: 23 MAR 2021
The Associate Quality Governance Specialist works closely with the Configuration Team, but also as a member of the In Life Services pods, where projects require cross-functional collaboration with stakeholders from other teams in Darwin like Client Success Management, Darwin Service & Support, Health and Wellbeing, Helpdesk, Pensions and Product.
The Associate Quality Governance Specialist is involved in all the steps of the client journey of easy and medium projects, making sure that all quality gates are met.
They have a good understanding of the project lifecycle, thinking from a client perspective, in order to ensure all stakeholders are aligned and the quality of the project meets the end user expectations.
Job location: Romania Posted: 4 DEC 2020
The role is part of the Solution Delivery Team, working closely with QA Manager, Team Manager and Configuration Pod Lead responsible for the quality processes used in the end-to-end configuration of Darwin implementation during projects and programs.
Job location: Romania Posted: 2 APR 2021
At Darwin, it is part of our DNA to put our clients at the center of everything we do. We are a high performing, resilient team working with some of the world’s best-known brands.
The Service Management team has overall accountability for ensuring services offered to our clients to meet the business strategy and are delivered in accordance with agreed business requirements and client contracts.
Job location: Romania Posted: 13 APR 2021
As an Incident Coordinator, you will be working within the Managed Services Team, as part of the Incident Management team. As part of our team you’ll work in a friendly and fast-paced environment, where ideas are encouraged and people are passionate about their work.
Job location: Romania Posted: 2 APR 2021
The Associate Configuration QA is able to scope and test basic and medium Darwin functionalities, based on documentation. They have a good understanding of benefits and how these are tested on Darwin, being able to check the end to end Darwin configuration, alongside with the end-user experience.
They support the Configuration team in delivering quality projects, allocated to them by more senior team members.
They are also required to test Darwin new features on Launchpad, ensuring the correct output is released on the live environments
Job location: Romania Posted: 15 APR 2021
Working within the Darwin Enablement team you will create engaging eLearning content and resources on our software Darwin.
The content will be used by a wide range of end-users and be a key part of our onboarding process for People, Clients and Partners.
Job location: Romania Posted: 13 APR 2021
The Associate Consultant (AC) configures and consults on core DarwinTM functionality and configures simple-medium benefits including unit testing.
They configure and schedule standard provider reports, perform simple branding and other simple-medium tasks. They are expected to understand basic concepts of benefits and how these are built on DarwinTM, starting to understand end-to-end benefit administration processes including interfacing.
They are responsible for delivering project tasks given to them by more senior members of the team / Pod Leads. Will start to provide estimates of own deliverables.
They may be asked to knowledge share and buddy new team members after 6-12 months experience.
Job location: Romania Posted: 4 DEC 2020
Do you love a good challenge? We are looking for a passionate person that is dedicated to inspiring others to be the best version of themselves they can be, keeping our development teams focused on continuously delivering the highest value to our product evolution, called Darwin.
Job location: Romania Posted: 13 JAN 2021
As an Associate Configuration Specialist you will be responsible for implementing Darwin by configuring it to meet our Client requirements.
You will perform testing of configured functionality, and then help supporting post launch work for our Clients (Unit Testing, User Acceptance Testing).
You will be closely working with our product Darwin™, a cloud-based global benefits management and employee engagement software, used by some of the world’s most innovative companies.
Job location: Romania Posted: 15 JAN 2021
Interface Analysts are accountable for consulting and specifying interfaces between Darwin™ and third party systems (client payroll/HRIS systems and benefit providers) across the whole range of projects undertaken by Darwin. They will consult with the clients to determine their requirements and write suitable specifications either for delivery by themselves or by a configuration team, and will also act as a center of excellence for bespoke reporting requirements arising from client implementations.
Job location: UK Posted: 15 MAR 2021
The Darwin Software Support Analyst (known externally as Application Support Analyst) provides the 3rd level of support for internal and external users for the Darwin Application. You will assume ownership of support cases and will follow through until the case is either resolved or escalated as a software defect. You will be expected to use a variety of software tools and the knowledge base as well as liaising with product managers/software engineers in order to reach a resolution or workaround to an issue.
Job location: UK Posted: 15 MAR 2021
Configuration Engineers are responsible for creating the business logic that drives Darwin™, using Darwin Configuration Language (DCL*).
Templates written by Configuration Engineers will be used to standardize and simplify the implementation of client schemes across the globe. (* The Darwin Configuration Language (DCL) is a proprietary configuration tool, developed in Darwin. This is used in Darwin 4.0 to create the basic building blocks of our platform (benefits, client schemes and interfacing). There is no expectation that anyone applying for the role will have any background or prior knowledge of DCL syntax).
Job location: Romania Posted: 5 FEB 2021
The Digital Integration Analyst sits within the Provider & Automation Department (PAT) in Darwin and is responsible with capturing, translating provider’s technical specifications into Darwin documentation. They also set out best practice & become SME’s in their respective markets.
They are expected to deliver high quality work and learn the markets they work in, and working closely with the Product and Professional Services teams.
Job location: Romania Posted: 15 FEB 2021
This role is part of the Solutions Delivery Team, working closely with Team Manager and other Pod Leads overseeing a full end to end Darwin solution is delivered on a project, using the Darwin delivery methodology at a pod level.
Job location: Romania Posted: 26 MAR 2021
The Team
Our DBA team is a global team responsible for all database infrastructure within Darwin. This covers Darwin Current and Next Generation, Analytics and 3rd party applications. The core focus of the DBA team is to ensure the uptime, performance, security and scalability of the platform.
We provide automated services within the tech team to deliver UAT and QA platforms for development & testing. Additionally, we design and build all BI tools within Darwin, including Darwin Analytics Center as well as internal data warehouses.
Job location: Romania Posted: 15 FEB 2021
We are looking for an experienced Security Engineering Lead to join our fast-paced Site Reliability Engineering team, headquartered in the UK, to bring experience and best practice around infrastructure security for a hybrid global SaaS solution. We are a dedicated, highly communicative team that have a genuine passion for what we do – we work closely together, (we live in Zoom and Slack), and operate in a busy, but fun environment. We are looking for someone that can fit into this; likes being part of a team, has a growth mindset, and is a good communicator. We are extremely proud and committed to the team culture we’ve built; no-blame, trusting, and can-do.
Job location: UK Posted: 19 MAR 2021
